Saturday, March 14, 2009

Fun yet Tiring..

I have proceed to Front Desk.. Its fun though.. But it was tiring.. Before this i was in concierge and Guest Relations.. For me, that 2 place its the most fun place because there is where i had the contact with guest the most.. Although i may not that good in guiding directions, but at least i tried to satisfy the guest.. And that is my biggest satisfaction.. Today, is the 2nd day i've been in Front Desk.. Yesterday, there wasnt alot of things to do.. Maybe because, im new.. But, as a trainee, of course i had to have the initiative to ask.. Well, all well ends well, they finally give me a work after standing there for half an hour.. It wasnt important, but at least there is something for me to do rather than just standing there like a statue.. Slaughting in the bills, assist them when there is check out, photocopy when there is check in.. Wow... It was tiring.. Tiring not because of work.. But standing the whole day.. With high heels!!!!! Aaaahhh!!!!!!!!

But, among all days, this is my best day.. Why? Because i get to lead a group of Chinese from China, who wishes to see the room.. They request for Chinese speaking staff, but the is no Chinese speaking staff.. Im the only one.. Although my Mandarin is just 'half bucket water'.. But i tried my best.. Hahaha.. I was accompany by a bell man.. I was a bit dissapointed, when none of the staff at receptionist attend the China guest.. i mean. although they havent made any bookings, but if they say they wanted to look at the room means they are planning to made bookings.. Whats more, its Royal Suite that they are looking.. Haiz.. After a few chattings, i found that those Chinese are from a very big company in China.. LOL.. If Nikko Hotel misses this business, its their fault.. I oready tried my best to impressed the guest with my 'half bucket water' Mandarin....

2 comments:

J-Son said...

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haha~
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JaSoNTan90

Anonymous said...

wow~although i'd been in FO for 1 mth,although i did things that are nearly the same with you but you really learn a lot lol...u dissapointed that the staffs did not entertained the guest that i used 2felt it b4 oso lol....